The health, safety and well-being of our patients is our top priority during the outbreak of COVID-19 (Coronavirus).
As a mobile medical practice we have been working to create screening tools and procedures utilizing our cutting edge TeleHealth technology that will help us, as a health care organization, minimize the spread of the disease while we continue to provide home-based medical care to our skilled nursing and assisted living communities, our house call patients and families.
As a community-based health care organization, House MD has no higher priority than the safety of our patients, our employees and our community.
House MD is prepared and ready to care for patients with suspected or confirmed cases of novel coronavirus (COVID-19) and we continue to follow our protocols throughout our organization.
To make sure our patients, their families, the skilled nursing facilities and assisted living communities we serve stay safe while we address the COVID-19 situation, House MD has established certain changes to some of our protocols.
All patients are given an initial TeleHealth visit via our HIPAA secure platform where our providers perform initial assessments, routine follow up visits, and more urgent care concerns.
In-person visits are limited to those patients with a need for further provider examination, assuming they have passed our CDC guideline directed COVID-19 risk assessment.
Utilization of our virtual visits technology- including the EKO stethoscope, QARDIO BP monitor and scale, EPATCH for arrhythmia detection, Mobile testing including ECG, PFT, Chest X-ray, and full-body sonography.
House MD Patient Care Advocates, with protective measures in place, are deployed to homes of patients unable to utilize our technology, lack of personal devices or those with poor service areas to allow for proper TeleHealth assessments.
We are currently developing strategic partnerships with specialists including: nephrology, endocrinology, rheumatology, neurology, and more to work with, implementing our model of TeleHealth services to allow our patients, as well as their at risk patients avoid waiting rooms and possible exposure to COVID-19 or transmission of the virus to other vulnerable citizens.
Creation of in-home/facility/community initial and post-COVID-19 care by board certified Physician Assistant/Nurse Practitioner.
Mental Health support system with Social Worker/Psychologist via Tele medicine platform.
Patients that have upper respiratory symptoms– cough, fever or shortness of breath and believe they need to be evaluated for COVID-19 are given an immediate TeleHealth consultation with one of our providers who will help them navigate to the next appropriate step.
When to CALL for ACCESS to one of our providers via our TeleHealth virtual visit program:
If the patient is experiencing fever, cough or mild respiratory illness and have NO shortness of breath or breathing difficulty.
Patients should stay home, follow our doctors orders to treat symptoms.
Patients will contact our HOTLINE number at 1-833-266-7171, or our online portal at www.housemdvisit.com, then will be given access to a provider via UPDOX.com (our HIPAA compliant TeleMedicine platform.)
When we refer to the Emergency Room:
ONLY when symptoms have progressed to shortness of breath or respiratory distress.
Or you are over 60 or who have underlying health conditions such as CHF, COPD, asthma or diabetes and are experiencing fever and/or shortness of breath.
ER TeleHealth Command Triage upon arrival of patient, greeted by triage team (RN) and TELE medicine visit with ER attending initiated prior to safe entrance into quarantined COVID-19 location.
When we will deploy our HMD Patient Care Associates (EMS) to have patient tested for Coronavirus:
After patient is screened through our Call Center/TeleHealth virtual visit, if suspicion exists will send out mobile testing team.
For Appointments 1-833-266-7171